47j77 Privacy Policy — Your Data, Your Rights

47j77 is an online casino and sports betting platform serving players across Bangladesh. As part of operating this platform, we collect certain personal information from our users. We take our obligations as a data controller seriously. We collect only the data we genuinely need, we use it only for the purposes stated in this policy, and we do not sell it or share it with third parties except in the limited circumstances described below.

This policy should be read alongside our Terms & Conditions, which govern the overall use of the 47j77 platform and are incorporated herein by reference. Capitalised terms used in this policy that are not defined here have the meanings given to them in the Terms & Conditions. If you have questions about how we handle your personal data, please contact us via live chat or by email at [email protected].

We collect personal information in the following categories, depending on how you interact with the 47j77 platform:

47j77 uses the personal information we collect only for the following purposes. We do not use your data for any purpose beyond those listed here without first obtaining your explicit consent or being required to do so by applicable law:

• To create and manage your 47j77 player account, including processing your registration and verifying your identity.
• To process deposits, withdrawals, and other financial transactions on your account in BDT via bKash, Nagad, Rocket, Upay, and bank transfer.
• To provide access to casino games, sports betting markets, live casino, and all other platform services you use.
• To comply with our KYC, anti-money laundering (AML), and responsible gaming obligations, including age verification and identity checks.
• To detect, prevent, and investigate fraud, money laundering, collusion, and other prohibited conduct on the platform.
• To send you service communications — including account confirmations, transaction receipts, security alerts, and responsible gaming tool updates.
• To send you promotional communications about bonuses, new games, and platform updates — but only if you have opted in to receive marketing communications, or where we have a legitimate interest in doing so.

We conduct periodic reviews of the data we hold and the purposes for which we use it. Where data is no longer necessary for any of the purposes above, it is securely deleted or anonymised in accordance with our data retention schedule. We do not keep your data longer than necessary.

Every use of your personal data by 47j77 is underpinned by a lawful basis for processing. The primary legal bases on which we rely are as follows:

47j77 does not sell your personal data to any third party. We do not share your data outside of 47j77 except in the following limited circumstances:

• Service providers and technology partners who process data on our behalf and under our instruction — including payment processors (bKash, Nagad, Rocket, Upay), game software providers (Pragmatic Play, Evolution Gaming, NetEnt, Spribe, Ezugi), identity verification services, and cloud hosting providers. All such parties are bound by data processing agreements that restrict how they may use your data.
• Regulatory and law enforcement authorities, where we are legally required to disclose information — for example, pursuant to a court order, regulatory demand, or AML reporting obligation.
• Fraud prevention and financial crime agencies, where disclosure is necessary to protect against fraud, money laundering, or other criminal activity affecting 47j77 or its players.
• Successor entities, in the event that 47j77 undergoes a business restructuring, merger, or acquisition — in which case your data may be transferred to the acquiring entity, subject to the same privacy protections described in this policy.

In all cases where we share your data with third parties, we take steps to ensure that appropriate contractual safeguards are in place to protect your personal information. We do not permit third parties to use your data for their own marketing purposes.

47j77 uses cookies and similar tracking technologies to operate and improve the platform. Cookies are small text files placed on your device when you visit the site. We use the following categories of cookies: strictly necessary cookies (required for the platform to function, cannot be disabled); functional cookies (remember your preferences, such as language settings); analytics cookies (collect anonymised data about how users interact with the platform, used to improve our services); and session cookies (temporary cookies that expire when you close your browser and are used to maintain your login session).

We do not use third-party advertising or retargeting cookies. We do not build advertising profiles from your browsing data. Analytics data collected on the 47j77 platform is used exclusively to improve platform performance and user experience for our Bangladesh player base.

47j77 retains personal data for as long as is necessary to fulfil the purposes for which it was collected, subject to any longer retention periods required by applicable law. As a general guide: active account data is retained for the lifetime of your account plus a minimum of five years after account closure; KYC and identity verification documents are retained for a minimum of five years from the date of verification or account closure, whichever is later; transaction records are retained for a minimum of five years from the transaction date; and support communication records are retained for two years from the date of the most recent communication in the relevant thread.

When data is no longer required, it is securely deleted using industry-standard deletion methods, or anonymised so that it can no longer be linked back to you as an individual. Where anonymisation is used, the anonymised data may be retained indefinitely for statistical and analytical purposes. We do not retain identifiable data beyond what is required by the purposes listed in section 2 of this policy.

47j77 implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include SSL/TLS encryption for all data transmitted between your device and the 47j77 platform; encryption of sensitive data fields at rest in our databases; access controls that restrict employee access to personal data on a need-to-know basis; two-factor authentication requirements for administrative access to production systems; regular security audits and vulnerability assessments; and secure data disposal procedures.

While we take all reasonable steps to protect your personal data, no internet-based platform can guarantee absolute security. You are responsible for keeping your own login credentials secure and for notifying us immediately via live chat if you suspect that your account has been accessed without your authorisation. 47j77 will never ask you for your password by email, live chat, or any other channel.

As a user of the 47j77 platform, you have the following rights in relation to the personal data we hold about you. To exercise any of these rights, please contact our support team via live chat or by email at [email protected]. We will respond to all rights requests within a reasonable timeframe and in any event within 30 days of receipt:

We will not charge a fee for handling your rights request in most cases. We may ask you to verify your identity before processing a request to ensure that we do not disclose personal data to the wrong person. If we cannot fulfill your request — for example, because a legal obligation prevents us from deleting data — we will explain the reason in our response.

The 47j77 platform is strictly for adults aged 21 years and above. We do not knowingly collect personal data from individuals under the age of 21. If you are under 21, you must not use the 47j77 platform or provide any personal information to us. If we become aware that we have inadvertently collected personal data from a person under the age of 21, we will take immediate steps to delete that data and close the associated account. If you believe that a person under the age of 21 has registered an account on the 47j77 platform, please notify us immediately via live chat so that we can investigate and take appropriate action.

The 47j77 platform may contain references to or integrations with third-party services, including game providers (Pragmatic Play, Evolution Gaming, NetEnt, Spribe, Ezugi) and payment processors (bKash, Nagad, Rocket, Upay). When you interact with these third-party services, you may be subject to their own privacy policies and terms of use, which are separate from this policy. 47j77 is not responsible for the privacy practices of third-party service providers. We encourage you to review the privacy policies of any third-party services you use in connection with the 47j77 platform.

47j77 reserves the right to update or amend this Privacy Policy at any time. Where changes are material — for example, where we introduce a new purpose for processing your data, or where we change the categories of third parties with whom we share data — we will notify registered account holders in advance, typically via a notice displayed on the platform or via email to the registered account address. The updated policy will take effect from the date indicated at the top of the page.

Your continued use of the 47j77 platform after the effective date of any updated Privacy Policy constitutes your acceptance of the revised policy. We recommend that you review this policy periodically to stay informed about how we are protecting your information. The version of this policy that was current at the time of your most recent login is the version that governs our handling of your data until a new version takes effect.

If you have any questions, concerns, or complaints about this Privacy Policy, about how 47j77 handles your personal data, or about exercising any of your data rights, please contact us in the first instance via our 24/7 live chat support, accessible directly on the 47j77 platform. Our support team can handle most privacy enquiries in real time and will escalate complex data protection matters to the appropriate team.

For written privacy enquiries, you may contact 47j77 by email at [email protected]. Please include "Privacy Enquiry" in the subject line of your email and provide sufficient detail about your request so that we can respond effectively. We aim to respond to all written privacy enquiries within 5 business days. Please note that email addresses on this site are for contact purposes only and are displayed as plain text — they are not clickable links.